Work Experience:
Aviation
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Designed and developed multimedia eLearning materials about the KC-135 Stratotanker for all crew member levels of the United States Air Force (USAF).
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Documented upgraded avionics, including the attitude direction indicator (ADI), horizontal situation indicator (HSI), Aircraft Communications Addressing and Reporting System (ACARS), and others.
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Documented flight control operation and military procedures like an unscheduled rudder deflection.
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Documented internal KC-135 systems like the pneumatic system.
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Oversaw progression of eLearning materials through extensive review and approval process to ensure content met style guides, program requirements, and USAF specifications.
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Collaborated with USAF pilots and students, graphic artists, and other writers to develop comprehensive courseware.
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Created, edited, and updated user's guides, eLearning storyboards, release notes, quick start guides, functional descriptions, installation guides, and testing documents for high-profile aviation software installed on Boeing 777 airplanes.
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Added information about weight and balance, terminal charts, flight plans, and performance to user guides for commercial and private aviation software.
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Interfaced with graphic artists to create expressive illustrations, diagrams, and charts, enhancing visual appeal and clarity of technical documents.
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Adapted to rapidly changing software, schedules, and deadlines.
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Designed and developed end user and quick start guide templates.
Technical Writer
Jeppesen
June 2003 - June 2006
Englewood, CO, USA
Found in:
Instructional Designer
FlightSafety International
June 2006 - February 2009
Denver, CO, USA
Found in: