Updated the administration guide and internal articles with network diagrams and information about installing and maintaining virtual machines (VMs), database servers, application servers, and network security.

​Created documentation for software for different audiences, including end users, admins, developers, integrators, and DevOps.

Drafted and edited research papers for a non-technical, government audience about radio frequency interference (RFI), supervisory control and data acquisition systems (SCADA), cybersecurity, and satellite systems.

Wrote status reports for a team that researched the progress in artificial intelligence AI and machine learning ML projects, increasing project efficiency.

Collaborated extensively with engineers, product managers, security, and other stakeholders to translate complex technical concepts into clear, concise, and user-friendly content, including real-life examples and use cases.