Work Experience:
Medicine


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Chronological

Cybersecurity, DevSecOps,
and IT

Software

Medical

Finance

Hardware and
Networking

Aviation
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Reorganized outdated help for software that scans and tracks the location of medications and blood bags for authorized users within a hospital system.
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Updated online help for pharmacy inventory management software that includes automatic receiving, restocking, dispensing, and return information.
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Designed and developed multimedia eLearning and training materials for surgeons to learn manual cataract surgery.
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Managed the eLearning development process—including coordinating functional groups—to ensure timely and accurate content delivery.
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Conducted individual tryouts to gather students’ feedback, and created Discrepancy Reports to improve lesson quality and effectiveness.
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Updated extensive online help system, installation guides, release notes, clinical and user manuals, instructions for use (IFUs), quick reference cards, requirements, and specifications for sleep disorder diagnostic hardware and software.
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Assumed lone-writer responsibility for large projects with tight deadlines, delivering all projects on time.
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Worked with translation companies to ensure timely delivery of content.