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Portfolio
I enjoy every aspect of my job: interviewing subject matter experts (SMEs), reading about a subject and procedure, and independently working through procedures or software (if possible), creating the content, and refining it through reviews and feedback. The samples I included on this page are the result of this process. Click a graphic or text to view the actual sample.
This user guide includes the procedures that need to be completed when a user leaves the company. It describes how to remove the employee from IT accounts. Then, it outlines how to recover hardware that was assigned to the employee.
This document was written in Microsoft Word.
This quick start guide describes installing two types of a backup storage appliance—standard density and high density. The guide is the first thing that users see when they open the box. It was included in a test that involved installing the appliance—from out-of-the-box to running—to ensure the process is as easy as possible.
This document was written in Microsoft PowerPoint.
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